Perfect for the post

By Kristin E. Holmes

The Philadelphia Inquirer (TNS)

PHILADELPHIA

By 10 a.m. on another jam-packed day, the woman responsible for organizing the conference that will bring Pope Francis to Philadelphia has finished a morning workout, answered a slew of emails, ushered her twins off to school, and met with the Secret Service.

Donna Crilley Farrell, 51, executive director of the World Meeting of Families, sweeps through her office doors and into the next meeting, 113 days from the pontiff’s scheduled arrival.

“Wow,” Farrell says as she looks over the age breakdown of volunteers already signed up for the conference. “Go, 80-year-olds.”

Since she took on the task of overseeing a conference expected to bring an estimated 15,000 to the Pennsylvania Convention Center and more than 1.5 million to see the pope, the former communications director for the Archdiocese of Philadelphia has had little downtime.

“It’s 180 mph,” said Farrell, sitting in her chilly office at archdiocesan headquarters in Philadelphia’s Center City neighborhood. “I could meet with our heads of departments every day. There’s constant updating.”

Farrell leads a 15-committee organization with staff members and a corps of consultants who are overseeing every logistical component of the World Meeting of Families, set for Sept. 22-25, and Pope Francis’ visit. The pontiff is scheduled to attend a family festival Saturday, Sept. 26, on the Benjamin Franklin Parkway and lead Sunday Mass the next day outside the Philadelphia Museum of Art.

The archdiocesan team is dealing with issues including transportation (5,000 buses may travel to the city), lodging (the team needs host families, one of Farrell’s biggest concerns at the moment), communication (conference delegates from 150 nations are expected), the media (5,000 to 7,000 journalists are coming) and security (the Secret Service, in charge of security, meets daily with local, state and federal government agencies).

“This is once in a lifetime,” Farrell said. “How many people get any opportunity to work on something like this?”

Farrell’s schedule is chock-full of meetings with the event’s board of directors, committee leaders, Archbishop Charles J. Chaput, and archdiocesan bishops.

Her biggest worry? Whatever is on her plate at the moment. Anxiety sets in when uncertainty arises, Farrell said.

More than 5,000 of the 10,000 volunteers needed have signed up. Farrell is comfortable with the progress – 29 volunteers are 80 and over – but more are needed.

The thousands of charter and private buses expected will have to be officially registered and their drivers certified.

The role of organizer-in-chief is a responsibility that Farrell admits would not appear to be a predictable next step for a woman who began her career as a television reporter and later worked in church and corporate communications.

But World Meeting of Families president Robert J. Ciaruffoli says she is the best pick. He interviewed her for the post.

Ciaruffoli lauded her communication skills, calling them important assets in organizing an event for which dissemination of information is critical. Farrell’s previous job with the archdiocese and her knowledge of the Catholic Church in the United States and the Vatican were also bonuses.

“Part of her management style is reaching out to various constituencies, making sure she understands the issues, everybody’s needs, and how a particular decision will impact others,” Ciaruffoli said. “And then, she just has a unique way of making people feel good about themselves.”

Farrell is quick to give credit to an experienced team that she says knows the answer when she doesn’t, along with Chaput’s “leadership and vision.”

She also says her time as the archdiocese’s communications director “prepared her to handle anything.”

During that time, beginning in 1999, she dealt with a series of critical events, including the closing of schools, the arrest of an archdiocesan finance officer and the clergy sex abuse scandal.

Farrell says there were days when reporters would call, and she would hang up the phone and cry.

“It was hard,” she said.

By 2012, the job “had taken a toll” and Farrell left the archdiocese and landed at Independence Blue Cross as manager of external affairs.

The turmoil didn’t shake her faith, however, Farrell said.

“My faith is not in human beings,” Farrell said.

“I would hope the actions of human beings would not shake my faith in God.”