Residents told water billings will be corrected

LAKE MILTON — Officials of Aqua Ohio promised to rectify problems associated with their installation of new billing software.

“We’re serious about getting this situation resolved. It will get resolved ...You won’t get cheated,” Walter “Buzz” Pishkur, president of Aqua Ohio, told about 40 people at Tuesday’s special meeting of Milton Township trustees.

Area residents began inquiring and complaining about high bills, late bills or a lack of bills after Aqua switched to new billing software on May 1.

“We have some problems, but we’ve gone to work on them,” said Aqua’s district manager, Al Sauline. “Hopefully, by the end of September, we’re going to have the majority of the problems worked out.”

For 20 years, the investor-owned Aqua has been doing the billing for the Mahoning County Sanitary Engineer’s Office, which serves about 1,300 water and sewer customers in Jackson and Milton townships. The county sets water rates and reads the meters.

For more, see Wednesday’s Vindicator and Vindy.com