Study: Assistance helps vets get better benefits

Veterans don’t know what to say and do, a DAV representative said.

SALT LAKE TRIBUNE

SALT LAKE CITY — Within six weeks of arriving in Vietnam, Brent Messick had taken bullets in his chest and stomach and fragmentation in his right arm and hand.

“I wasn’t there too long,” Messick said.

Still, it was long enough to change his life, leaving him wounded in ways that evolved and worsened in the years that followed his 1966 homecoming. But without someone to help him navigate the complex bureaucracy of the federal Veterans Affairs benefits system, Messick languished for decades with only the minimal compensation he had been granted in the months after he returned from the war.

He wasn’t alone.

A recent study by the Institute for Defense Analysis shows that wounded veterans who approach the V.A. without professional assistance receive on average about one-third of the compensation that those who are represented by a lawyer or service organization receive.

Experience

“That’s not surprising at all,” said Eric McGinnis, the Disabled American Veterans representative who helped Messick get appropriate compensation for his injuries after the V.A. initially rated his long-term disabilities at 0 percent. “If you know the proper vernacular, a few simple phrases, it makes things a lot easier. But you’d be hard-pressed to find a vet who knows exactly the right things to say and do.”

McGinnis’ experience in that arena is both professional and personal. The Army veteran came to work for the DAV after the organization helped him obtain compensation after the V.A. initially told him he’d get none. “It’s a common story,” he said.

Complicating matters further, McGinnis said, is a compensation process that requires veterans to approach the V.A., openly advertising their own physical and psychological wounds in order to receive benefits.

“These aren’t always people who are comfortable advocating for themselves,” McGinnis said.

Indeed, Messick said he never considered asking the V.A. to reassess his disability rating, even as the long-term physical consequences of his wounds required multiple surgeries and the psychological toll of his experience began to affect his life at home and work.

“My mindset was, there were a lot of guys worse off than me,” Messick said. “I’d made it back home alive and I was happy for that.”

State Department of Veterans Affairs Director Terry Schow said it would be nice if the system weren’t so adversarial and complex that veterans needed help from outside groups to obtain just compensation for their wounds.

“But it is the way it is,” he said. “The process is so involved and complicated, that I think it’s just wise to do that. And so we encourage everyone to get assistance from a service organization.”