BURSAR YSU renames money office

The office is now the Student Accounts and University Receivables.
YOUNGSTOWN -- Youngstown State University is restructuring and renaming its bursar's office to improve services for students.
The office is now called the Student Accounts and University Receivables. Jim Herschel, interim bursar since December 2003, is the office's director.
"When I used to tell people that I'm the bursar, they would look at me in a funny way, and say, 'What's a bursar?'" Herschel said. "Renaming the office will eliminate that confusion, and restructuring the office provides us the opportunity to improve our customer services."
Among the office's responsibilities are student billing, deposit collections, delinquent account collection, monitoring the collection of the federal Perkins Loan Program and answering students' questions about bills and other concerns. The office has 15 workers.
The office restructuring includes eliminating the associate bursar's position and creating two new positions -- manager of customer service and operations, and manager of financial analysis and collections.
Herschel, of Canfield, began at YSU in July 2002 as associate bursar. He previously served as assistant controller at Westminster College in New Wilmington, Pa., and as a certified public accountant at several public accounting firms.