CHRISTMAS SHOPPING Advocates have retailers up a tree

Some groups maintain that retailers don't use the word Christmas enough.
NEW YORK (AP) -- If holiday shopping weren't hard enough, growing numbers of advocacy groups are campaigning to steer shoppers away from certain retailers and products -- citing causes from gay rights to getting the word Christmas more prominently in the public eye.
These groups come from both the left and right, some urging boycotts of major retail chains, others seeking to influence buyers though company-by-company ratings or critiques of specific products.
Some campaigns have little impact; others have prompted swift changes by management, encouraging advocates.
This year's high-profile targets include retailers Sears and Target. In the eyes of some conservative activists, the companies have made insufficient use of the word Christmas in ads and store signs.
"When you take away Christmas and replace it with a generic term like holiday, you take away the very essence of what is being celebrated," said the Mississippi-based American Family Association, which spearheads the Target boycott.
Company's response
Target Corp., in response, said this week it will make specific references to Christmas and other holidays in its marketing.
"Our intention is to make every guest feel welcomed and acknowledged, whether they celebrate Christmas or other holidays at this time of year," Target said.
Target also has been criticized for expanding its long-standing no-solicitation policy last year to bar the Salvation Army from setting up kettles at its stores. This year, Target is providing links on its Web site so customers can donate to the Salvation Army.
Sears, like Target, has been criticized for purportedly sparse use of Christmas, but the retailer insists the attacks by the California-based Committee to Save Merry Christmas are misplaced. Chris Brathwaite, a Sears Holding Corp. spokesman, said the company has a Christmas greeting on its Internet home page and allows use of Christmas at its Sears and Kmart outlets.
"We endeavor to make our stores festive, while respecting that our customers celebrate many different customs throughout the holidays," the company said.
Favorable ratings
Sears is among the best-rated companies in a different initiative. The Human Rights Campaign, a major gay-rights group, has just issued its first comprehensive buyers' guide, rating companies on such factors as whether they offer domestic-partner benefits and advertise in gay media.
Other companies with perfect scores included Walgreen Co., Microsoft Corp. and booksellers Borders Group Inc. Relatively low scores went to Radio Shack, Rite-Aid and Michigan-based discount chain Meijer Inc., among others.
"We are asking people to shop with equality in mind," the Human Rights Campaign said.
Some companies respond quickly when targeted. Lowe's Cos., for example, apologized and took swift remedial action when complaints arose about outdoor banners advertising "holiday trees."
C. Britt Beemer, chairman of America's Research Group, said his company's surveys indicate nearly a quarter of shoppers have noticed fewer Christmas signs at stores, and one-seventh have left stores because employees don't say "Merry Christmas."
"That could be the difference in making a profit," he said. "When Wall Street is looking at every move you make, you've got to worry about the shareholders."
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