New tech tools aid relief effort

ASSOCIATED PRESS

Hundreds of tech volunteers spurred to action by Haiti’s killer quake are adding a new dimension to disaster relief, developing new tools and services for first responders and the public in an unprecedented effort.

“It really is amazing the change in the way crisis response can be done now,” said Noel Dickover, a Washington, D.C.-based organizer of the CrisisCamp tech volunteer movement, which is central to the Haiti effort. Volunteers have built and refined software for tracking missing people, mapping the disaster area and enabling urgent cell-phone text messaging. Organizations including the International Red Cross, the United Nations, the World Bank and the U.S. Federal Emergency Management Agency have put the systems to use.

Tim Schwartz, a 28-year-old artist and programmer in San Diego, feared upon learning of the disaster that, with an array of social-networking sites active, crucial information about Haitian quake victims would “go everywhere on the Internet and it would be very hard to actually find people — and get back to their loved ones,” he said. So Schwartz quickly e-mailed “all the developers I’d ever worked with.”

In a few hours, he and 10 others had built www.haitianquake.com, an online lost-and-found to help Haitians in and out of the country locate missing relatives.

The database, which anyone can update, was online less than 24 hours after the quake struck, with more than 6,000 entries because Schwartz and his colleagues wrote a “scraper” that gathered data from a Red Cross site.

The New York Times, Miami Herald, CNN and others launched similar efforts. And two days later, Google had a similar tool running, PersonFinder, that the State Department promoted on its own Web site and Twitter. PersonFinder grew out of missing-persons technology developed after Hurricane Katrina ravaged New Orleans in 2005.

Christopher Csikszentmihalyi, director of the Center for Future Civic Media at the Massachusetts Institute of Technology, advocated online for consolidating all such tools into the Google version so the information wouldn’t be stuck in competing projects.

He considers PersonFinder, which can be embedded in any Web site and as of Tuesday had more than 32,000 records, a triumph because it “greatly increases the chances that Haitians in Haiti and abroad will be able to find each other.”

Another volunteer project forged in the quake’s aftermath is a cell phone text-messaging system that has helped the U.N., Red Cross and other relief groups dispatch rescuers, food and water. Haitians needing help can send free text messages from phones on the nation’s Digicel service to the number 4636.

In another collaborative effort, the OpenStreetMap “crisis mapping” project, volunteers layer up-to-the-minute data (such as the location of new field hospitals and downed bridges) onto post-quake satellite imagery that companies including GeoEye and DigitalGlobe have made freely available. The digital cartography — informed by everything from Twitter feeds to eyewitness reports — has helped aid workers speed food, water and medicine to where it’s needed most.