Tuesday, November 21, 2006
Stores try to beat the competition for bargain-hunters.
NEW YORK (AP) -- The hard-core shoppers who flock to stores and malls at 5 a.m. Friday for those post-Thanksgiving bargains may find that they're stragglers -- a growing number of retailers will be open at midnight with early bird specials to begin the holiday season.
And retailers including CompUSA Inc. and BJ's Wholesale Club Inc. aren't waiting for the day known as Black Friday -- they'll be open on Thanksgiving for the first time to give shoppers and themselves an even bigger head start.
More stores are opening earlier because they want to grab customer dollars before the competition does. It's great for shoppers, who have more options if they're willing to sacrifice a night's sleep. But it also creates challenges for retailers; many industry analysts question how profitable expanded hours are because stores must increase their investment in labor.
And many merchants who had a surge in bargain hunters in the wee hours later suffered a dropoff in business after the early bird specials ended and the crowds dissipated.
"It makes for a flashy start. But in recent years, the overall weekend has been just ho-hum," said Michael P. Niemira, chief economist at the International Council of Shopping Centers. "I just don't know whether this is the kind of strategy that makes for a good holiday season."
Resisting urge
Many retailers like Wal-Mart Stores Inc. and Best Buy Co. are resisting the urge to pull an all-nighter, at least for now. Bart Reed, Best Buy Co.'s consumer marketing director, said the store will stick to the 5 a.m. opening on Black Friday to give store associates a "work-life balance."
Other retailers say they have no choice but to throw themselves into the midnight game on Black Friday, so named because it was traditionally when the surge of shopping made stores profitable.
"It would make terrible business sense if we didn't do it," said Ernie Speranza, chief marketing officer at KB Toys, which will have more than 50 stores opening at midnight Friday, up from nine a year ago.
Many shoppers just love the early start.
Sharise Monroe, of Miami, said she planned to begin her holiday shopping before dawn on Friday to get the special limited offers at Wal-Mart, Target Corp. and other stores.
"I try to get the one of five items they have out for that price," said Monroe, who will be looking for computer upgrades and a printer for a Kodak digital camera.
Mall experiment
Two years ago, mall developer General Growth Properties experimented with having its Birmingham, Ala., mall open at midnight. Last year three other malls joined the early openers, and this year a total of seven malls will be greeting very early shoppers this year.
The big crowds and the discounts of 50 percent and 60 percent have created a buzz that has even caught the attention of foreign tourists, who in the last two years are making trips specifically to partake in Black Friday shopping. In fact, Chelsea Property Group, a division of mall developer Simon Property Group, dispatched a team overseas for the first time this year to market Black Friday shopping to tour operators.
"They all want to be part of the American shopping experience," said Michele Rothstein, senior vice president of marketing for Chelsea Property, which will have 25 of its 36 U.S. based outlet centers open at midnight on Friday, up from last year's seven. "This is power shopping at its best."
This year, Toys "R" Us will be opening all its stores at 5 a.m., according to spokeswoman Kathleen Waugh. Last year, when the company planned to open at 6 a.m., some of its stores decided to let customers in an hour earlier; the strategy worked, and so the company has adopted the earlier start for all its stores.
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