Chertoff urges patience for Wilma relief efforts

Residents and officials are frustrated with the pace of the federal response.
ABOVE MIAMI-DADE COUNTY, Fla. (AP) -- Homeland Security Secretary Michael Chertoff asked victims of Hurricane Wilma to have patience for relief efforts Wednesday as he surveyed crumpled boats, shattered mobile homes and snaking lines of cars at fuel stations along the storm's path.
Stepping up aid in Wilma's wake, Chertoff promised to deploy cargo planes overnight to gather water and ice from across the country for delivery by today. He also said the government was working to find more power generators to send to South Florida, and called on oil companies to help distributors get fuel out of the ground and into gas tanks.
"I have to say, in honesty, patience will be required for everybody," Chertoff told The Associated Press during his flight to Florida. "Under the best circumstances, even in the best planning, you still confront the physical reality of a destructive storm."
Aerial tour
Chertoff took an aerial tour of the Miami area by helicopter as part of a day in Florida overseeing the federal government's response to Wilma. Though he acknowledged delays in getting supplies to storm victims even two days after Wilma blew through the state, he said the demand for water, food, ice and gas simply outstripped what authorities had stockpiled in preparation.
Chertoff oversees the Federal Emergency Management Agency, which was widely criticized for the government's sluggish response to Hurricane Katrina when it ravaged the Gulf Coast nearly two months ago.
He spent part of Wednesday hearing pleas and complaints from local officials. He was greeted in Opa Locka by a gaggle of frustrated local officials who pleaded for water, ice, fuel and -- most importantly -- power.
"A lot of challenges," said Chertoff, who mostly listened and offered few promises to the officials.
Power shortages were one of the largest problems, said Miami-Dade County Commissioner Carlos Gimanez, who pressed Chertoff for more generators. As many as 2.8 million power customers were still without electricity Wednesday, said Gov. Jeb Bush.
"It's not a matter of we lack fuel, we just can't get it out of the ground because we lack power," Gimanez said. "Grocery stores are closed because we don't have power. The longer we go without power, the worse the situation gets."
Did he get a satisfactory response from Chertoff? "He said he'll look into it," Gimanez said. "That's as good as I'm going to get. He's not going to tell me there's 10,000 generators on the way."
Other local officials were more vocal in their frustrations.
Before Chertoff arrived in Miami, Miami-Dade County Mayor Carlos Alvarez said he was "disappointed, angered" that FEMA hadn't sent more emergency supplies and that sites were running low of water and ice.
Alvarez said FEMA officials have not been able to tell him when more supplies will be coming.
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